Enabling Experience Shareability
Events are ultimately about creating shared experiences. Event technology has enabled new dimensions of sharing. For example, biometric technology, which captures data about physical characteristics, is breaking into the world of events to provide a whole new level of personalized experience.
We’ve been inspired by the use of biometrics we’ve witnessed throughout the industry
At the 2015 TED Conference, Delta used biometrics in its Stillness in Motion experience to help consumers find ways to be more productive on their flights. As Delta explains, “The experience – Stillness in Motion – begins when the user receives an orb from a Delta brand ambassador and walks into the space alone. After placing their orb on a pedestal, they sit down in a chair and activate a heart rate sensor. The space begins to illuminate slowly, building into a brighter experience as the user becomes more still. The lowest heart rate is sensed, and the space is filled with a softening light experience, culminating in a pulsing light reflecting the lowest heart rate. A camera captures a photo that the user is able to share on social media using #StillnessinMotion.”
Verizon leveraged the technology for Super Bowl XLVIII. Verizon PowerHouse, a 16,000 sqft pop-up structure in NYC’s Bryant Park, was the focal point of the NFL’s “Super Bowl Boulevard” in midtown Manhattan, leading up to the game. When visitors came through the doors, a biometric profile was created for them, and this profile was used to unlock a number of personalized and interactive experiences. These experiences were made accessible on mobile, so that visitors could have digitized keepsakes and immediate social content that they could share.
Absolut also put biometrics to work in a showcase experience. Inspired by their latest limited edition bottles, Absolut threw the Elektrik House Party. Using the data sourced from biometric wristbands, Absolut unlocked new experiences when attendees were ready for them. One guest, Sarah Militello, detailed her experience: “I was given a StudioXO biometric bracelet that would light up with different colors, depending on my energy level. While this is pretty cool on its own, is was then explained that the energy of every individual there would be picked up by the bracelet and displayed on the wall. Even cooler: once the level of the whole party reached certain points it would unlock new rooms and features at the venue, so the people literally make the party.” This one-of-a-kind shared experience also became a highly shareable one.
In a similar way, we’ve leveraged beacon technology to direct group behavior. A heat map shows actual movement of foot traffic in a convention hall as it’s tracked by Bluetooth beacons throughout a space. With this realtime data, we can quickly pivot, change the experience and redirect people so that engagement is happening everywhere it needs to be.